Spec delivery. Tk pek - transport company - reviews. How to receive a parcel or postal item

PEK (First Forwarding Company) - provides services for courier express delivery of parcels, cargo and postal items throughout Russia, Belarus and Kazakhstan. Delivery is available for online stores.

Branches of the PEC company are open in more than 120 cities, while collection and targeted delivery of cargo and goods to customers is carried out within a radius of 300 km from each branch. As a result, the geography of transport services we provide covers almost the entire territory of the Russian Federation, including Crimea

The PEK company carries out road transportation of various cargo weighing up to 20 tons. Road transportation is carried out in Moscow, throughout the Russian Federation and the Republic of Kazakhstan

Track PEC cargo

PEC cargo tracking by invoice number can be performed on the company’s website, or on a special postal tracker ParcelsApp with which you can obtain detailed information about PEC cargo, as well as receive push notifications about the status of the cargo by installing our mobile application.

The order number or bill of lading can be used to track the delivery status of your cargo in Moscow and Russia.

To obtain information about the status of the cargo, enter the full order number (invoice) in the search field, using only Russian letters and numbers (for example, OLVPIGI-1/0808) and click “Track Cargo”.

Branches in all cities are connected to a unified information system, which means that clients have the opportunity to receive comprehensive information about the location of cargo anywhere in the country at any time.

PEC check the status of the cargo according to the invoice

The fastest way to check the status of a PEC cargo by waybill number is on our website, where you don’t need to solve the puzzle like on the official website, and we also automatically correct the most common typos that people make in unusual PEC track numbers.

How to track cargo in PEC using an invoice

With our service, tracking PEC using an invoice works even better than on the official website, because our service knows about possible typos when typing complex PEC track numbers, and automatically corrects them to the correct ones.

Our service also shows complete information about your cargo, which is not shown by the official website and PEC mobile application.

Enter the PEC tracking number on this page to find out where your cargo is located!

How to track cargo in PEC by code

You can track the PEC cargo both by the departure code and by the preliminary departure code. PEC cargo codes are similar to KRPTBBM-1/1409, NK(MR)CHLAB-12/0406, KK(KN)RDFAO-*/1106 and our service automatically recognizes them as belonging to PEC and tracks them for you. You don't even need to provide the name of the shipping company.

How to track cargo in PEC by last name

As far as I know, PEC does not provide the ability to track cargo by the name of the recipient or sender. But you can easily track your cargo using the invoice number!

How to track cargo in PEC using a map

Although it is not yet possible to see the location of the PEC cargo on the map, you can easily find out the city where your shipment is located and go to Google Maps or Yandex Maps to find out how far your cargo is.

PEK (First Forwarding Company) is a large transport company that offers transport and forwarding services in Russia, Belarus and Kazakhstan. The company specializes in the transit of consolidated cargo. The transport company PEK was opened in 2001, and today there are more than a million users among PEC clients. Consumers include industrial and distribution firms, commercial units, online platforms and individuals. PEC offers transportation and tracking of PEC cargo by road, rail and air, as well as tracking of PEC small parcels. Parcels up to 1 kilogram and cargo up to 20 tons are suitable for sending.

The organization employs about five thousand employees. The main office of PEC is located in the capital of Russia. The company provides its forwarding and tracking from PEC to one hundred and forty divisions in one hundred and eight settlements. In addition, shipment from the unit to areas at a distance of up to 300 kilometers is possible. In total, the organization serves about five thousand divisions and does not stop there, continuing to create new branches. PEC reliably united partners, opening PEC branches in large cities such as Moscow and St. Petersburg, but also in other cities from Kaliningrad to Vladivostok, from Murmansk to Sochi. Each cargo is sent in the shortest possible time at an affordable cost with a guarantee of safety.

The PEK transport company takes full responsibility for the shipment of your cargo. In order to protect the cargo, additional packaging is sometimes required. In addition, there is a whole list of fragile items that will not withstand transportation without additional protection. That is why the PEK company offers such types of additional packaging and shipping as lathing, stacked pallet frame, palletizing, sealing, safe bag and cardboard box.

If you want to track a PEC cargo or track a PEC parcel, then use the GdePosylka service. This system will automatically notify you of the location of your cargo thanks to the built-in PEC shipment tracking system. PEC cargo and parcels are tracked using the invoice number.

If you have questions when trying to track PEC cargo, use one of the hotline numbers. You will find the complete list on the official website of the PEK company. Entrust your cargo to the First Forwarding Company and a logistics expert!

PEC cargo tracking

Quick tracking of PEC postal items on the GdePosylka website with sending messages about changes in the location of the parcel to an email address. Receiving notifications by E-mail is available after registering on the site. One of the fastest ways to find out what's wrong with a parcel is to track the mail (postal service) through which the parcel or postal item was sent.

77 reviews

Parcel delivery times

0-14 days

15-45 days

Reviews

IOU**********02 received in 7 days

Thank you for delivering the goods on time. The product is intact, without damage, packaging is intact. I recommend the transport company PEC. I would like the tracking to include intermediate delivery points, and not just the starting and ending points.

BNM*********01 received in 15 days

The parcel with fragile contents (glass) is packed in a wooden crate. Delivered without damage within the time period specified by the carrier. The status and location of the parcel was tracked by the “Where is the parcel” service and on the website of the PEC carrier company on the map. Thank you for your good work.

KDK*********01 received in 11 days

The parcel arrived on time and was well tracked on the website. Disadvantage: upon receipt, a chip of wood was found on the cargo (wooden barrel 20 l). I didn’t file a complaint, but it was unpleasant. The company should pay attention to accuracy when transporting cargo.

ASB*********01 received in 4 days

Delivery was completed from Moscow to the terminal in Astrakhan in 4 days, very on time, since they were waiting for an important cargo - thanks to TC PEC.

KRN*********01 received in 11 days

There is no reliable information on cargo tracking, only reception and delivery. In the Krasnodar branch, delivery to the entrance was planned within a week; the recipient needs to be at home during working hours. I was forced to refuse such a service, let's see how the money will be returned for a service not provided. You need to write a return application at the sending branch. Everything for the people. This is the last time I used the services of this company.

BGN*********12 received in 24 days

We sent a parcel from PEC company to Mom, a gift from Noyabrsk to Belgorod, sent on December 20, 2019. received on January 13, 2020. Not only did the parcel take a long time to arrive. Should have been delivered on January 9, 2020. In the end we received it on January 13. I paid extra for delivery to the pick-up point alone and it wasn’t there, it was in the central office when it was picked up and the money was not returned for the additional service. So the most important thing is that no one notified me by email, SMS, phone call, good guys, how much When I approach them, I feel like I ended up in Sberbank or Gazprombank)) at the same level of attitude towards clients

PSM*********11 not received in 42 days

The delivery service needs to be reconsidered. The order arrived later than stated. We received notification of arrival on 12/30. But delivery will only be on January 9! Although delivery was ordered during checkout! The holiday is ruined!

ASB*********12 received in 8 days

The message about the delivery of the parcel to Astrakhan arrived on 12/21/19, it was a day off. The next day, the operator arranged for the cargo to be delivered to the address and reported the cost of delivery. She was very polite. The next day, the courier called an hour before arrival and delivered the goods to the address. I can’t say anything about the safety of the cargo yet, because... there was no time to unpack everything and check it. There are no complaints about delivery, everything is fine.

EKO*********12 received in 4 days

Thank you for the high-quality and conscientious work, I really liked the new EKAD terminal 5 kilometer, page 6/7, please write more signs on how to find it. I liked everything very much.

SEV***********11 received in 19 days

I received a parcel from Vladivostok. In fact, the weight was 0.3 kg, they took it for 0.5 kg (two short wing pads of 35 centimeters) put it in a huge box and charged 805 rubles for transportation to Sevastopol. They could have easily arrived in a bubble wrap, or in a smaller box. The company stopped thinking about people.

SEV***********11 received in 22 days

I received the goods in a hard package, but in this package there were two goods, mine and for another person, also from our city, and it turns out that we BOTH PAID FOR THE PACKAGING NOT IN HALF, BUT 400 RUBLES EACH. This is the same if we both take a taxi from point A to point B, and both pay the full fare.

Choosing a transport company in Russia is not so easy. You must first study the tariffs, capabilities and advantages of the organization. Only after this will it be possible to entrust this or that cargo to the company. Today, clients will be presented, a description of the corporation, the pros and cons of the services offered - all this will help to understand how good the organization is. Is it worth contacting her at all? What are your customers satisfied/dissatisfied with?

Description

PEK is a transport company that has been operating in Russia for a long time. It allows you to send and receive parcels and cargo of various sizes. Cooperates with both individuals and legal entities.

Quite often, PEC delivers from online stores. Therefore, the population is interested in how good the company is. Especially if you need to send some valuable cargo. Is it worth using PEC services? What type of customer reviews do people leave most often?

National distribution

The company earns positive opinions due to its scale. PEK is a transport organization that is distributed throughout Russia. You can use delivery or dispatch services from almost any location in the country.

It is safe to say that PEC are not scammers. They are really engaged in the transportation and forwarding of goods of various sizes. Just by the size of an organization one cannot accurately say how conscientiously it operates. What are the pros and cons that clients should pay attention to? What do they say about PEC?

About prices

For example, many are pleased with the prices that the organization offers. PEC receives positive customer reviews precisely because of how much the company requires for its services.

It is noted that the price tags for shipping goods are budgetary. The exact cost depends on many factors. For example, on the dimensions of the parcel, as well as on the weight, city of departure and delivery. But in general, if you believe the reviews, you won’t have to spend much. PEC is used quite often precisely because of its low prices.

Cost calculation

Some are interested in the exact cost of services before starting cooperation. This is normal. Transport clients of a positive type also earn money for having an online calculator. It helps you easily find out how much it will cost to send a particular cargo.

You can also clarify the cost and calculate the cost of the service using email. It is enough to provide PEC with all the data: dimensions and weight of the cargo, city of dispatch, locality of delivery. After some time, employees will inform you of the exact cost of the service.

Nevertheless, many people try to use an online calculator. He makes many people happy. Especially if the client knows exactly the dimensions and weight of the parcel. If you use the calculator correctly on the official page of the organization, you can 100% accurately find out the amount payable for a particular operation.

Delivery speed

PEK is a transport company that pleases many with its speed of delivery. Most often, an organization receives positive feedback for how quickly it allows you to receive a particular cargo. Many note that PEC often delivers parcels even earlier than the pre-agreed time.

But there are also reviews indicating that the transport company has been working for a long time. Some customers complain that packages take too long to arrive. No one is immune from such situations. Delivery speed depends on many factors. Therefore, it is worth paying attention to this.

Some say that PEC delivery works on the principle of “one time at a time.” The cargo can be delivered quickly, but it also happens that the parcel reaches the recipient after a huge period of time. Nevertheless, it is often positive reviews that take place. Therefore, there is every reason to believe that PEC carries out transportation quickly and without any problems.

Cargo tracking

The transport company under study has another rather interesting opportunity - cargo tracking. What can you say about this service?

Clients are happy to have this opportunity. At any time you can see where this or that package is located. Very comfortably. Only PEC does not always track cargo on time. That is, some clients emphasize that this service works with a slight delay. Not always, but failures do happen. This must be remembered.

There is no point in accusing PEC of dishonesty due to delays in displaying information about the position of the cargo. This is normal. The main thing is that most often the service works properly. It really allows you to track the package and make sure it has been delivered to its destination. Just what you need!

Attitude towards clients

TC PEC receives varied customer reviews. In particular, for the attitude towards clients. There is no single opinion in this area. All PEC departments employ different people. And each visitor evaluates the attitude towards customers in his own way.

Some point out that the transport company employees are attentive to everyone. They communicate culturally with their clients and are friendly. All questions are answered without problems. And service is fast.

At the same time, PEC does not receive the best customer reviews for communication between employees and visitors. Quite often, an unfriendly attitude and some kind of neglect on the part of the staff are emphasized. Some operators cannot provide proper assistance and are not professional.

Neither claims nor praise can be supported by anything. All you have to do is rely on your intuition. PEC is a popular organization in the country. There are some good workers and some not so good ones. You cannot insure yourself against the human factor. And everyone should take this nuance into account. Basically, the organization tries to ensure that visitors are satisfied with the service. But it also happens that not everyone can be satisfied.

Accuracy

PEC transportation also receives mixed opinions regarding the accuracy of delivery. Some customers say that all parcels arrive safe and sound. Even the boxes are not wrinkled, not to mention the actual item being delivered. This makes me happy. It is felt that PEC takes its work responsibly. After all, the safety of cargo delivery is an extremely important nuance that all senders pay attention to.

Nevertheless, some, on the contrary, complain about PEC. It is said that the transport company delivers goods in damaged condition. Some say that the boxes arrive dented, this is the smallest damage that is caused to the packages. Some say that the cargo arrived in unusable condition. Moreover, workers and couriers have no idea why this happened. There are even statements like “I vowed never to contact PEC again.”

What to believe? In fact, transporting goods always means there is a possibility of damage to the package. PEC tries to deliver all its orders safe and sound. Sometimes this cannot be done for reasons beyond the organization's control. This phenomenon is frustrating for visitors and can happen even with an ideal transport company. It is recommended that items that may break are carefully packed before shipping. This will reduce the likelihood of negative experiences with PECs.

Without leaving home

PEC (Nizhny Novgorod, St. Petersburg or any other city - no matter where the organization is located) offers its clients another rather interesting service. It receives positive feedback from clients at an advantage. We are talking about preliminary registration for sending or receiving a parcel.

Clients emphasize that this opportunity allows you to quickly and without queues pick up/receive this or that cargo at the PEC office. It is enough to fill out a pre-established form on the official website. No need to stand in line at the office! Fast, simple, effortless.

True, such a system is not used very often. Clients, as practice shows, prefer to come to the organization’s offices on their own and arrange for the shipment/receipt of cargo according to the established rules. Without the help of new technologies.

Alerts

Among the advantages of an organization called PEC, the presence of an SMS alert system is often emphasized. When the package is delivered, the customer will receive a message. And it will be possible to receive the cargo without much difficulty.

The notification system works without delays or other negative aspects. All clients talk about this. A great opportunity that has no negative reviews.

Losses

The PEC company (Ekaterinburg or any other city - it doesn’t matter) very often earns negative reviews for complaints about lost cargo. Customers say that messages about the receipt of parcels are received, but the necessary items are simply not found in the warehouse. It is also emphasized that sometimes cargo may be lost completely on the road.

This phenomenon is emphasized, as already mentioned, not so rarely. No one can be insured against loss of cargo on the road. There is no evidence of such negativity. Therefore, it cannot be said with certainty that PEC often loses parcels. Rather, this is a standard claim that is made to each transport company or delivery service.

By the way, some clients emphasize that PEC is not responsible for the safety and integrity of parcels. Every sender should remember this feature. Exactly the same as the recipient.

Results

Transport clients' earnings are generally mixed. Some say that this is a conscientious organization that quickly and efficiently provides transportation and delivery services. At the same time, the prices for services are encouraging. At the same time, someone emphasizes the far from best work of the transport service. They say that cargo gets lost, arrives damaged, and prices leave much to be desired.

PEC is not the worst transport service. It, like all other organizations, has its pros and cons. In general, delivery from PEC is fast. But at the same time, the goods may be lost and damaged. You cannot insure yourself against this. Nevertheless, many people use PEC. This is already an indicator that the population trusts this company.

To track your parcel you need to take a few simple steps.
1. Go to the main page
2. Enter the track code in the field with the heading "Track postal item"
3. Click on the "Track parcel" button located to the right of the field.
4. After a few seconds, the tracking result will be displayed.
5. Study the result, and especially carefully the latest status.
6. Forecasted delivery period is displayed in the track code information.

Try it, it's not difficult ;)

If you do not understand the movements between postal companies, click on the link with the text “Group by company”, which is located under the tracking statuses.

If you have any difficulties with the statuses in English, click on the link with the text “Translate into Russian”, which is located under the tracking statuses.

Carefully read the "Track Code Information" block, there you will find estimated delivery times and other useful information.

If, when tracking, a block is displayed in a red frame with the heading “Pay Attention!”, carefully read everything that is written in it.

In these information blocks you will find 90% of the answers to all your questions.

If in the block "Pay Attention!" it is written that the track code is not tracked in the destination country, in this case, tracking the parcel becomes impossible after the parcel is sent to the destination country / after arriving at the Moscow Distribution Center / Item Arrived at Pulkovo / Arrived in Pulkovo / Left Luxembourg / Left Helsinki / Sending to the Russian Federation or after a long pause of 1 - 2 weeks, it is impossible to track the location of the parcel. No, and nowhere. Not at all =)
In this case, you need to wait for a notification from your post office.

To calculate delivery times in Russia (for example, after export, from Moscow to your city), use the "Delivery Time Calculator"

If the seller promised that the parcel would arrive in two weeks, but the parcel takes more than two weeks, this is normal, the sellers are interested in sales, and that’s why they are misleading.

If less than 7 - 14 days have passed since the receipt of the track code, and the parcel is not tracked, or the seller claims that he sent the parcel, and the status of the parcel “the item pre-advised” / “Email notification received” does not change for several days, this is normal, You can read more by following the link: .

If the status of the mail item does not change for 7 - 20 days, do not worry, this is normal for international mail items.

If your previous orders arrived in 2-3 weeks, and the new parcel takes more than a month, this is normal, because... Parcels go on different routes, in different ways, they can wait for 1 day to be sent by plane, or maybe even a week.

If the parcel has left the sorting center, customs, intermediate point and there are no new statuses within 7 - 20 days, do not worry, the parcel is not a courier who is delivering the parcel from one city to your home. In order for a new status to appear, the parcel must arrive, unload, scan, etc. at the next sorting point or post office, and this takes much more time than just getting from one city to another.

If you do not understand the meaning of such statuses as Reception / Export / Import / Arrived at the place of delivery, etc., you can look at the breakdown of the main statuses of international mail:

If the parcel is not delivered to your post office 5 days before the end of the protection period, you have the right to open a dispute.

If, based on the above, you do not understand anything, read these instructions again, and again, until you are completely clear;)

During this period, the shipping and delivery times for orders increase by 2-3 times, this happens every year, and this is normal.
Also, do not forget that now in China, unfortunately, the deadly coronavirus is actively spreading, which is feared by the entire population of China, and that is why the delivery time for parcels may be even longer, that is, some goods may not be sent at all until the middle of the year. February (sellers claim that they return from quarantine on February 18) or even later, and you need to be prepared for this.
Also, at the moment, air exchange is severely limited, in connection with this, the delivery of parcels already sent, but located in China, is very slow, parcels are collected at terminals and await loading on the plane.

Don't worry if the status of the mail/order does not change for 1-2 weeks and is in the following condition:

• Treatment
• Waiting to be sent
• Sent to destination country
• Export/Export international mail
• Import / Import of international mail

Information from the Kazakhstan Post website

P.S. Do you have anything to add to this section?

In this section you will find a modern and convenient service for fast and accurate tracking of parcels, cargo and postal items delivered by the logistics company PEC. The PEK company provides express courier delivery services for parcels, cargo and postal items throughout the Russian Federation and beyond. The PEK company has a large network of regional offices throughout Russia, and the total area of ​​its warehouse premises is more than 100,000 m2. The company provides the population with a wide range of courier and logistics services, carrying out transportation and delivery throughout Russia, Kazakhstan, as well as delivery of goods from China. This company has earned great popularity for its high quality of cargo transportation and relatively short delivery times.

Using this service, in just a couple of minutes you can track the exact location of a parcel, cargo or postal item delivered by PEC.

How to track by number?

It is quite simple to track the transportation and delivery of a parcel, cargo, or postal item by PEC: to do this, you need to enter a barcode identifier (track number) in the “#Tracking Number” box. You can find this identifier or track number of the postal item on the invoice - it is located in the upper left corner under the header of PEK LLC. After entering it, click on the “Track” button or the “Enter” key.

What are the tracking numbers?

When registering a shipment by PEC, all parcels, cargo and packages are assigned a unique number. This number contains 12 characters, including letters, numbers, dashes and slashes.

Example of a PEC company track number:

ASVLE-6/0511

Why can't I track my parcel?

How to track by number if your tracking request is unsuccessful? The PEC company works smoothly and reliably, so situations where it is impossible to track a parcel are quite rare and are most often caused by two reasons:

The track number was entered incorrectly in the “# Tracking Number” box. Carefully check that it is inserted correctly.

The parcel has not yet been registered in the PEC database. According to the rules of this logistics company, a parcel, cargo or postal item must be registered in the database within 24 hours after they arrive at the department’s warehouse. Try again to track the parcel using the tracking number the next day.

C.O.D

When sending a parcel or cargo, you can order cash on delivery. This means that the recipient, in order to pick up the parcel, will have to pay its cost. The cost of the parcel indicated by the sender when sending it, after payment by the recipient, will be returned to the sender.

Amount to be paid

Upon receipt of the parcel or cargo, the manager will tell you the amount to pay. It includes the amount of cash on delivery (if specified), as well as the cost of delivery of goods or parcels by PEC. The amount to be paid will be calculated in Russian rubles.

Payment option

The PEC company has two payment options:

Cash. To be made in cash upon receipt of a parcel or cargo from the company's warehouse or upon delivery by a courier to the specified address.

Cashless payments. In some branches of the PEK company, it is possible to make cashless payments using Visa or MasterCard payment cards.

Delivery methods

The PEK company provides its clients with services for the transportation and delivery of parcels, postal items and cargo to the warehouse of the company's branch or for targeted delivery to the recipient's door. Delivery from the sender's door to the recipient's door is also possible.

How to receive a parcel or postal item?

In order to receive a parcel or postal item, you need to go to the PEC company branch indicated in the appointment and present a document proving your identity. This may be a civil passport, a foreign passport, a military ID, a certificate of release, or another identification document that temporarily replaces a passport. In some cases, it is possible to receive a package using a driver’s or pension license. If the recipient's address is indicated in the shipment, then the parcel, cargo or postal item will be delivered to his address to his door.